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issue Establishing Communication with the Emblaser

Screen Shot 2015-03-18 at 12.23.27 PM

Hi, I can not get to the next step because the laser is not connected. I turned of the machine and software, but no result. I have attached a screen shoot from the error window popping up. Thanks for your help.


  • I'm getting the same problem - what did you do to fix it?
  • Hi Faith,

    If you are running a mac then you need to do the following:

    Open a 'Terminal' window
    Type the following:
    sudo mkdir /var/lock
    sudo chmod 777 /var/lock

    It may ask you for your computer's password before it will let you make this change.

    Please let us know if this makes sense or if you need more assistance.
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