I suggest a dropbox or shared space with a few sample files. Small pieces that we can then use as a benchmark to compare across Emblazers. Does mine get the same result as yours. Ultimately a tutorial could be written around them. So the start up experience can be uniform. IE Load file My_FIrst_Print, Run this on your Emblaser it should look similar to this - If your focus is off it will look like this, if your belts are loose it will look like this, and so on.