Please user the 'Help Centre' for help and support questions.
Please do not submit support issues here.
We address all these through the 'Help Centre':https://darklylabs.zendesk.com/hc/en-us
Log in and click the 'Submit a request' link in the top right of the screen.
This allows us to help you more effectively and then make any relevant information available in the knowledge base for other customers to access more easily.
The Darkly Team