Need some help? Check out our new Help Centre

New Support process...

Hi Everyone,

With the recent introduction of our new Help Centre, all support requests will need to go through that system from now on. This will let us more easily deal with issues and track the solution through to completion.

Darkly Labs Help Centre is found at:

By now all current customers should have received notification of their account on the help centre and instructed to log in and create a password for themselves.

If you have an issue, please follow these steps:

1: Go to our Help Centre and search for a possible solution:

2: If no solution is found, click the 'Submit a request' link on the top right side of the page and follow the instructions.

As we resolve new issues, they will be added to the knowledge base and be available for everyone to use.

The Darkly Labs Team
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